Not for emergencies. If you or someone else is in immediate danger, call 999 or Samaritans on 116 123. This form is monitored during business hours only.
Contact us
Whether you're an institution exploring partnership, a professional applying for verification, or someone with a question — reach out. All enquiries are handled with care, discretion, and confidentiality.
Contact channels
Choose the channel that best fits your enquiry. Each routes directly to the relevant BRASI team.
Questions about BRASI, the platform, or anything not covered by the categories below.
Universities, colleges, and student unions exploring BRASI as a wellbeing infrastructure tool.
Concerns about a listed provider, or a safeguarding matter relating to the platform.
Technical issues, bugs, accessibility concerns, or problems accessing your account.
Therapists, counsellors, ISVAs, legal advisors, and peer supporters applying for verification.
Direct message
Fill in the form and the relevant BRASI team member will respond. All required fields must be completed.
Specific enquiries
Different enquiry types are routed to specialist teams, each with their own response commitment.
Universities, colleges, and student unions exploring BRASI as a wellbeing infrastructure tool. Our partnerships team typically responds within one business day.
All institutional discussions are conducted under strict confidentiality. NDA available on request.
NGOs, student unions, legal organisations, safeguarding bodies, and support providers — explore how a BRASI partnership can extend your reach and impact.
BRASI is not a crisis service. If you or someone you know needs immediate support, please reach one of these services directly.
The BRASI contact form is monitored Mon–Fri, 9am–5pm GMT and is not a substitute for emergency services.
FAQ
Answers to the questions we receive most often about getting in touch.